To upgrade some of our network gear, we will need to disable site access for about 15 minutes starting at 1AM US Pacific time. We apologize for this slight inconvenience.

Please note our network is currently being targeted with a sizable network attack. Majority of site features are working as normal but some are operating in degraded mode. We are currently working with our network provider to resolve this external problem. Problems due to ongoing attack: Email Alert Delivery. We have currently disabled email delivery […]

Please note the search engine will not return the latest data for most of today pending the completion of several important upgrades. Update on iCloud Email Delivery We have confirmed that iCloud is performing “silent” drops meaning no one, not us, nor the intended users, are notified of any problem with email delivery. Everything goes into […]

UPDATED: The following changes introduced a bug which resulted in some reviews/docs/forum posts having unintended single spaces injected into the text. Problem has been fixed and the bug duration was around 5 minutes. Fixed: Arial font not working in Fontastic Panel. DocX (Document Xchange) submission preview was not showing proper font colors. Chapter jump menu […]

We are introducing an experimental new texture (background) option for our Fontastic Panel in “Reading” mode. Only applicable to story reading pages and only with the default  dark-on-light  theme. This new addition is subject to drastic changes and thus the experimental tag. With 8 different paper like textures to choose from, readers that love the default dark-on-light […]

Resolved issue with IE8 users not being able to save font preference between page views. Fixed IE8 browsers not preserving settings in the fontastic panel. In-Page table sorting for some pages within the user admin area.

We have confirmed that Apple’s historically unreliable iCloud email system which service @mac.com, @me.com, and @icloud.com emails is currently silently dropping emails and affecting our alert mail deliveries. We want to emphasis this has nothing to do with us and everything to do with iCloud’s broken spam filtering which is well documented on the web […]

The email problem we encountered a couple of days ago really took a toll on our feature push schedule. An external factor due to a 3rd party mistake was the root cause of all the mail delivery problem. The 3rd party was able to resolve this matter on their end but it nevertheless wasted two […]

Email alerts have returned to normal operational status and all new alerts should be delivered without issue. Note that old alerts that were dropped or undelivered by email providers will not be retried. We will continue to monitor the email stream for anomalies over the next few days to make sure everything has returned to 100% […]

We are still working on the email delivery problem. Please be patient while we sort this out and it is going to take the better part of today to resolve this. For now, PM and Forum alerts have been disabled. Review/Story/Follow/Fav alerts are being delivered with best effort but some users might still be effected […]